Welcome to ArrowCraft Shop’s FAQ section! We’ve compiled answers to the most common questions about our precision archery components and services. Whether you’re a competitive archer, bowhunter, or bowfishing enthusiast, you’ll find helpful information below.

About Our Products

Q: What types of archery products does ArrowCraft Shop specialize in?
A: We specialize in premium arrow components and accessories including broadheads, fletching jigs, arrow wraps, feathers, adhesives, and specialized tools for arrow building and repair. Our product range caters to both traditional and crossbow archers.
Q: Are your products suitable for both hunting and competitive archery?
A: Absolutely! We carry products designed for various archery disciplines. Our broadheads and bowfishing arrows are ideal for hunters, while our precision components like fletching jigs and arrow wraps meet the needs of competitive archers.
Q: How do I choose between different types of broadheads?
A: Consider your intended use: fixed blade broadheads offer durability, expandable broadheads provide better aerodynamics, and specialty points are designed for specific game types. Our product descriptions include detailed specifications to help you choose.

Ordering & Account Questions

Q: How do I create an account on your website?
A: Simply click on “Register” during checkout or in the website header. You’ll need to provide your email address and create a password. Account holders enjoy faster checkout and order tracking.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure online payments. All transactions are encrypted for your protection.
Q: Can I modify or cancel my order after placement?
A: Orders are processed quickly to ensure fast delivery. Please email [email protected] immediately if you need to modify or cancel an order. We’ll do our best to accommodate your request if the order hasn’t entered processing.

Shipping & Delivery

Q: What are my shipping options?
A: We offer two shipping methods:
  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after processing
  • Free Shipping (orders over $50 via EMS): 15-25 business days after processing
Processing typically takes 1-2 business days.
Q: Do you ship internationally?
A: Yes! We ship worldwide except to some remote regions in Asia. Our Miami location allows us to efficiently serve archers in North America, Europe, Australia, and beyond.
Q: How can I track my order?
A: You’ll receive a tracking number via email once your order ships. Use this to monitor your package’s journey from our Miami headquarters to your location.

Returns & Warranty

Q: What is your return policy?
A: We offer 15-day returns from the date of receipt. Items must be unused and in original packaging. Please email [email protected] to initiate a return.
Q: My arrow components arrived damaged. What should I do?
A: We take great care in packaging delicate items like broadheads and feather cutters. If damage occurs, please contact us immediately with photos of the damaged items and packaging. We’ll arrange for replacement or refund.
Q: Do you offer warranties on your products?
A: Most manufacturers provide warranties on their products. Specific warranty information is included with each product. For ArrowCraft-branded items, we stand behind our craftsmanship and will address any manufacturing defects.

Product Usage & Support

Q: I’m new to arrow building. Where should I start?
A: We recommend beginning with our Arrow Building & Repair section. Essential starter items include a fletching jig, quality adhesives, arrow wraps, and basic components. Consider our arrow building kits for a complete solution.
Q: How should I store broadheads when not in use?
A: Our broadhead storage solutions are designed to keep your blades sharp and protected. Store in a dry place, and for expandable broadheads, keep the mechanisms clean and lubricated.
Q: What’s the best adhesive for fletching arrows?
A: Our high-performance adhesives are formulated specifically for archery applications. The best choice depends on your fletching material (feathers or vanes) and shooting conditions. Product descriptions include recommended uses.

Pro Tip: Planning a big arrow building project? Order all your components together to qualify for free shipping and ensure everything arrives simultaneously for your project.

Still have questions? Our archery experts are ready to help at [email protected].