Last Updated: [Insert Date]

Welcome to ArrowCraft Shop! These Terms and Conditions govern your use of our website and services. By accessing www.arrowcraftgear.com and making purchases, you agree to comply with these terms.

1. Our Commitment to Archers

At ArrowCraft Shop, we serve precision-focused archers and bowhunters worldwide (excluding certain remote regions in Asia). Our terms reflect our dedication to quality arrow building components and exceptional service.

2. User Responsibilities

2.1 Account Information

You agree to provide accurate information when creating an account or making purchases. Keep login credentials secure and notify us immediately of any unauthorized use.

2.2 Legal Compliance

You must:

  • Be at least 18 years old to purchase
  • Comply with all local laws regarding archery equipment
  • Use products safely and as intended

2.3 Prohibited Activities

You may not:

  • Misuse sharp components or tools
  • Resell products as part of commercial operations without authorization
  • Reverse engineer our proprietary tools

3. Products & Services

3.1 Product Descriptions

We take care to accurately describe our:

  • Arrow components (broadheads, nocks, wraps)
  • Building tools (fletching jigs, cut-off saws)
  • Specialty adhesives and treatments

Colors may vary slightly due to monitor settings. Contact us if you have specific performance requirements.

3.2 Product Limitations

Certain items have special handling requirements:

  • Sharp components
  • Chemical products (adhesives, treatments)
  • Custom-cut arrow components

4. Orders & Payments

4.1 Order Process

Orders constitute an offer to purchase. We reserve the right to refuse orders that appear fraudulent or exceed reasonable personal use quantities.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at checkout. We never store complete payment information.

4.3 Pricing

All prices are in USD. We occasionally adjust prices but will honor the price at time of order confirmation.

5. Shipping Policy

5.1 Processing Time

Orders ship within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon shipment.

5.2 Shipping Options

Method Cost Carrier Delivery Time
Standard $12.95 DHL/FedEx 10-15 business days
Free Shipping Free (orders >$50) EMS 15-25 business days

5.3 International Considerations

Customers outside the U.S. are responsible for:

  • Customs fees
  • Import taxes
  • Compliance with local regulations

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging. Non-returnable items include:

  • Opened adhesives/glue
  • Used broadheads/points
  • Custom-cut components
  • Personalized wraps

6.2 Return Process

Contact us at [email protected] to initiate returns. Include:

  • Order number
  • Product details
  • Reason for return

6.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect returned items. Original shipping costs are non-refundable.

7. Intellectual Property

All content on our website, including:

  • Product designs
  • Tool specifications
  • Instructional content

is owned by ArrowCraft Shop and protected by intellectual property laws. You may not reproduce or distribute our proprietary information without permission.

8. Liability Limitations

8.1 Product Use

ArrowCraft Shop is not liable for:

  • Improper use of sharp components
  • Injuries from mishandling tools
  • Performance variations due to improper assembly

8.2 Website Use

We strive to maintain accurate information but are not liable for:

  • Temporary website outages
  • Typographical errors
  • Third-party service interruptions

9. Dispute Resolution

Any disputes will be resolved through good faith negotiations. If unresolved, disputes will be settled in Miami-Dade County, Florida courts under U.S. law.

10. Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance. Significant changes will be communicated via email.

11. Contact Us

For questions about these terms:

ArrowCraft Shop
4078 Poplar Lane
Miami, FL 33142
Email: [email protected]
Phone: +1 (305) [PHONE]